Our Guarantee

We’re committed to delivering a quality product every time you place an order. If there’s ever an issue with your order, we’re here to make it right.

Here’s what to do if you encounter a problem:

Step One: Email us with a description of the issue.
Step Two: Attach photos to help us work with our production partners to resolve the problem.
Step Three: Let us know if you’d prefer a refund or a replacement.

 

We aim to process requests within 48 hours. Please note, as a made-to-order business, returns and replacements are only available for quality-related defects.